hi, I have a prepaid simcard with telfort and with credit in it. But i was not able to make phone call from out side of Europe, the voice guidance says that the number is freezed.. Would you please let me know what the reasons are? many thanks!
Beste antwoord door Jasper - Telfort
Hi gladiatorspark, welcome to our forum. When you are abroad it is nice to be able to call home. I've checked the number and it is not frozen, it is still active. At this point in time the balance on the account is € 3,50. You received a call yesterday (december 3th) which was billed from the account. A phonecall from or to where you are is € 2,54 per minute (zone 4), with a start fee of € 0,07. It seems the balance is too low to make a phonecall.