I had with you a prepaid card which I did not use for 9 months so I lost the number and I cannot get the number back. That is clear and so far I do not care about the number.
In this prepaid card I had more than 50 Euros.
My questions are:
1.- Where are these 50 Euros now?
2.- How do I get my 50 Euros back?
Thank you in advance
Beste antwoord door Kees-Jan
So there is no money anymore, only service. This service had and "end of live"/"best before"/"overdue" date.
And you choose not to use that service although it was (and is) clearly for everyone that you should use it before that "end of live" date.
That's the game we're playing. By the rules.
Your money has gone. It isn't even your money. Ask Santa or Sinterklaas.
Telfort is not obliged to give you any money, but maybe you're lucky and get some "coulance" (leniency)...
good luck to you. I'm not going in repeat after this...
P.S. and thanx again for the compliments! I'm not a Telfort or KPN employee. Just here for helping other clients of Telfort.