I have requested an early termination of my mobile subscription and I accept to pay the fine because I would like to keep my number and transfer to my new provider. I received an e-mail about cancellation of the subscription but I did not receive any ideal payment link for the fine. Can you please inform me when I can expect to get the link? Is it possible to receive it asap?I just want to be also sure that after I make the payment I can still keep my number and ask my new provider to contact you about the number transfer?
Beste antwoord door Jasper - Telfort
Regarding the fine: usually there is no link for this, you'll find it on a final monthly invoice. This will arrive around the usual date you receive the invoice.