Ordered SIM only abonnement via web--given 2 yr contract ipv 1 yr.

  • 1 februari 2013
  • 0 reacties
  • 1643 keer bekeken

Hi--

I just 'ordered' a new abonnement via the website, and I wanted 12 months--I just logged on to see that Telfort/the contract have it as 24 months.

I have no screenshots of my order (so sad....), so I have no proof....but Telfort is a great company very dedicated to customer service, so they WILL help me solve this---how? 
Can someone tell me how?

My email was not answered within the 10 days promised on the site--I think they are very very busy right now.

HELP!

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