You cancelled my contract?!???Wtf! I dont have another provider

  • 30 november 2018
  • 60 reacties
  • 1834 keer bekeken


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60 reacties

Reputatie 3
Badge
@Bart - Telfort TS zal wel bekend zijn met Google Translate, denk je niet?
Reputatie 8
Badge +11
@mandy @Ed W. will you please translate your messages so the TS can also understand what you are writing? I thinks that's fair.
[offtopic]
Dit vind ik een raar verzoek. TS kan ook Translate gebruiken. Bovendien zou dat dan voor iedereen gelden en niet alleen voor @mandy en @Ed W.
Ik ben niet te beroerd om een poging te doen om in het Engels te antwoorden, maar een verzoek daartoe vanuit Telfort gaat me te ver.
[/offtopic]

[offtopic]
나는이 이상한 요청을 찾는다. TS는 번역을 사용할 수도 있습니다. 게다가 이것은 @mandy와 @Ed W뿐만 아니라 모든 사람들에게 적용됩니다.
나는 영어로 대답하려고 시도하는 것을 두려워하지 않지만, Telfort로부터의 요청은 나를 위해 너무 멀리 간다.
[/ offtopic]
Ed W heeft een goed punt, je hebt translate.
Ed W has a good point, you've got translate,

GJC heeft ook een goed punt hier.
GJC has also a good point here.

Nu lijkt het net of ik iets verkeerds gedaan heb door in het Nederlands te schrijven.
Now it looks like i dit something wrong to write Dutch.

Misschien niet fair naar TS
Maby not fair to TS

Maar voor andere Forum gebruikers dan die geen Engels kunnen?
But for other Forum users who do'nt read or write English?

Het is ook niet fair van Telfort om TS een nieuw abonnement aan te laten schaffen i.v.m. lijnkaping.
It's also not fair from Telfort to TS to admit a new subscription while his line was hijacked.

Zijn oude abonnement moet herteld worden.
His old subscription must be restored.

Daar is een wet voor.
It's the law that said so.

Bart heeft hier niet op geantwoord.
Bart has no answer to that question.

Moet dit nu altijd zo????
Must i'll write all the time like this????

Daar ga ik dus ook niet aan beginnen.
Reputatie 8
Badge +11
Of course I think sc1001900974 is familiair with Google Translate. But I think it's fair to answer the customer in English if he doesn't understand the Dutch language so he can understand everything we are writing. Only in that way we can help each other the best way we can. You may think differently about that. You don't have to react, but if you choose to do, please do it in English.
@Bart - Telfort
So i dit wrong??
I'm public humiliated for writing Dutch??
My own language??

And still no answer.....

This is my last comment here in this topic.
Reputatie 1
Hi @Bart - Telfort ,
Can you yell me please what this means?? It was agreed on that my bill gets credited. Do yoy honestly want me to pay now and then i shall wait another 2 stupid weeks hoping for the best to get my money back?
As my trust in your company isn't too high because i only had problems since August.
Thanks for translating.
Best regards
Armin


Regarding
https://forum.telfort.nl/internet-267/you-cancelled-my-contract-wtf-i-dont-have-another-provider-79387#post659767

Klantnummer: 1001900974

Beste meneer Schlmer,
Bedrag van uw factuur
Deze maand is uw factuur in totaal € -342,33.
U krijgt dit bedrag van ons terug
Het bedrag wordt binnen 2 weken aan u overgemaakt.
Heeft u nog een openstaand saldo van een eerdere factuur?
Dan verrekenen we het bedrag hiermee.
Volledige factuur in Mijn Telfort

Reputatie 8
Badge +11
Hi @sc1001900974, Bart has a day off today so I'll reply on his behalf. You are correct, you don't need to pay that invoice. In the system it is still outstanding, so you don't need to pay it first. When the new invoice isn't paid, the correction and the open ammount will cancel eachother out.
I've also created an 'payment appointment' for the previous invoice after this new invoice is processed, this is to make sure you don't receive reminders to pay the invoice. That way your bankaccount doesn't change with these invoices and it will be corrected.
Reputatie 1
So what about this??
I shall pay?


Reputatie 8
Badge +11
No, that is the appointment I mentioned. I made that purely to prevent any further reminders to be send. You don't have to do anything with this email.

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