Hi. I was start subscription of internet few days ago. Yesterday i was get massage about start signal of my internet. Router and all the cables I think is good connection ( with the instruction). But still i have problem with internet. Power and Wiralles led are light on green and on rhe orange was light service led. How can I fixed this or maybe can come someone from the service to fixed this? I dont know what to do right now.
Admin: moved topic to correct subboard
Beste antwoord door Jasper - Telfort
Hi Adrianna, welcome to our Telfort board. I see your connection is not working at this time. The signal should work, that was activated on the 11th.
The indicators on the modem you've described tell us the modem doesn't receive the signal. Can you tell me how it is installed? How long is the wire connecting it to the socket and is this the main socket? On this page
you can see examples of the main socket. I look forward to your response.