I have a 100Mbps/30Mbps Internet+TV subscription with Telfort since April 2019. I just moved to a new address and requested my address change two weeks before the move. Before the move, I also checked multiple times and both Telfort and KPN websites showed 100Mbps is supported at my new address.
My internet works nicely on the first day we moved, except the bandwidth is apparently changed to 50Mbps/10Mbps (confirmed from both speed test and the VDSL management INFO page). Also checked MyTelfort subscription and it now says I have a 50Mbps subscription, which I never requested.
So could you please fix my subscription and my internet speed? Thanks in advance.
Beste antwoord door Babylonia
As an adding.
BVDSL is a "bonded" connection, using two telephone lines. By that a doubled speed. If your Telfort account is already more than over one year, you could think over to have a "KPN" subscription. As only KPN is using that bonded possibility. (Telfort "as a brand" of KNP is leaving anyway).