beantwoord

early termination of Telfort internet subscription ?

  • 11 augustus 2016
  • 8 reacties
  • 605 keer bekeken

Reputatie 1
Hello,
Sorry, I missed a msg and my topic was closed so here I am posting again! The forum is in Dutch so it can be a bit confusing :)
I need to terminate my year subscription early because I am moving abroad, how I can invoke this motive to terminate the contract without having to pay for the whole year ?
Thank you very much !
Kind regards,
Marine
icon

Beste antwoord door dikkedikkie 11 augustus 2016, 16:37

https://www.telfort.nl/persoonlijk/service/verhuizen-naar-het-buitenland.htm

Its in dutch but maybe you could use google translate or something like that
Bekijk reactie

Op dit topic kun je niet reageren. Wil je iets toevoegen, start dan een nieuw topic.

8 reacties

Reputatie 3
Badge
https://www.telfort.nl/persoonlijk/service/verhuizen-naar-het-buitenland.htm

Its in dutch but maybe you could use google translate or something like that
Reputatie 1
thanks ! unfortunately I don't know if my flatmate did it... and now they are asking for the whole sum of money 😞
Reputatie 1
maybe if she proves that she de-registered, they won't claim the money anymore
Reputatie 8
Badge +16
Dear Marine, if you can send us proof that you are de-registered you won't have to pay the remaining amount of your contract.
You can send the document to the following address:

Telfort Internet
Postbus 217 2400 AE
Alphen a/d Rijn

Please attach your customer code or customer number.

I hope to have informed you sufficiently.
Reputatie 1
Thank you so much Stephen! I will tell my flatmate, and hopefully things will be fine and Telfort will not claim the money anymore. Please let's keep the topic open, so that I can update you ? 🙂 Many thanks !
Reputatie 1
By the way, is it possible to send it by email ?
Reputatie 1
because the town hall sends it by email
Reputatie 8
Badge +16
Hello Marine, I've just send you the e-mailaddress via private message. Please let me know when you've send the e-mail. 🙂