My new contract starts on the January 11th, so I guess I should be able to use the internet today.
However, my Experia Box V10 modem shows no internet connection, also service light is red.
When I try to connect to the modem on Wifi, it shows the "Your broadband physical link is down.
Please check your DSL, Ethernet or 3G/4G uplink connection status." message.
I tried "hoofdaansluiting" and also tried directly connecting the modem in the meter cabinet.
Could you please check what could be the issue?
Admin: moved topic to different board
Beste antwoord door gabor_vass
The engineer fixed the wires in the meter cabinet, now internet is working.
Thanks for the help!